Contact us

Check out our  FAQ’s page in case we can answer your query more quickly here.

If you have any comments, questions, queries or otherwise – please don’t hesitate to get in touch with our support team by emailing

Please make sure to  include your order number  as this will allow us to resolve your query more quickly.

Customer service is open between Monday – Friday. We are closed over the weekends and bank holidays. Please allow up to 48 hours for a response (not including weekends).

Due to COVID-19, there may be some delays from couriers. If your order tracking isn’t updating, it’s a common issue and don’t worry your order is still processing. Please allow up to 10 working days (excludes weekends).

Before contacting us, please allow 7 working days after dispatch for Canada delivery, and 15 working days after dispatch for international delivery. We ship from Canada.