Check out our FAQ’s page in case we can answer your query more quickly here.
If you have any comments, questions, queries or otherwise – please don’t hesitate to get in touch with our support team by emailing firstname.lastname@example.org
Please make sure to include your order number as this will allow us to resolve your query more quickly.
Customer service are open between Monday – Friday. We are closed over the weekends and bank holidays. Please allow up to 48 hours for a response (not including weekends).
Due to COVID-19, there may be some delays from couriers. If your order tracking isn’t updating, it’s a common issue and don’t worry your order is still processing. Please allow up 10 working days (excludes weekends).
Before contacting us, please allow 7 working days after dispatch for Canada delivery, and 15 working days after dispatch for international delivery. We ship from Canada.